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UPI account

Change a UPI Account on 13L Game Safely

Add or change your 13L Game UPI account: use Change UPI account in Self Service, enter a UPI ID in your own name, wait for review and never share your UPI PIN.

Quick answer: To add or change your 13L Game UPI account, open Withdraw → Add Withdrawal Account and choose ARUPI, or use Self Service → Change UPI account to replace an existing ID. Enter a UPI ID in your own name exactly as it appears in your UPI app. Changes can be reviewed before use, so update details before you need to withdraw.

Who is this guide for?

For players adding a UPI ID for withdrawals or replacing an old one.

Quick facts

Item Details
Add first time Withdraw → Add Withdrawal Account → ARUPI
Change existing Self Service → Change UPI account
Name Must match your own bank account
Never share UPI PIN
13L Game self-service center with Change UPI account option
13L Game app screenshot · reviewed October 2026. Screens can change after app updates.

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Step by step

  1. Copy your UPI ID from PhonePe, Google Pay, Paytm or BHIM.
  2. Open Self Service → Change UPI account (or Add Withdrawal Account).
  3. Paste the UPI ID and check every character.
  4. Submit and wait for any review.
  5. Make a small ₹200 test withdrawal.

Prepare the correct identifier

Copy the UPI ID from your banking or payment app. Confirm every character and ensure the name associated with it is consistent with current account requirements.

Complete verification yourself

A change may trigger an OTP, password check or review. Enter codes only in the verified interface. Support may explain the process but should not ask you to read out a UPI PIN.

Check before withdrawing

After a change, review the masked destination and any waiting period. Submit only when the destination clearly belongs to you and the live method is supported.

If the old account is unavailable

Do not add a stranger’s UPI ID as a temporary workaround. Use the current support process and ask what ownership or modification evidence is accepted.

Common problems and fixes

Problem Fix
UPI ID rejected Check the handle (e.g. @ybl, @okaxis) and spelling
Name mismatch Use a UPI linked to an account in your name
Change pending Track with Progress Query
Safety note: A UPI collect request takes money from you; it is not required to receive a normal payout. Read every authorization screen before entering a PIN.

Frequently asked questions

Can a UPI PIN be used to receive money?

You generally do not enter a UPI PIN merely to receive money. A PIN authorizes an outgoing action.

Why is the new UPI account pending?

Security review, name matching or a waiting period may apply. Check the live status and verified support route.

Can I use someone else’s UPI ID?

No. Use a UPI ID in your own name to avoid rejection.

Does 13L Game need my UPI PIN?

Never. The PIN is only entered inside your own UPI app.

How long does a UPI change take?

It may be reviewed. Track it in Progress Query.

Key takeaways

The short version of this page. For the full picture, start at our 13L Game register homepage.

  • Use Change UPI account in Self Service.
  • The UPI must be in your own name.
  • Your UPI PIN is never needed.
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